The owners of this family-run business are actively involved in day-to-day management and decision-making. This hands-on involvement and entrepreneurial spirit allows us to quickly implement custom programs to offer our customers flexibility and fast service.
Everything we do is customer-focused. Franklin Empire was among the first electrical distributors to computerize (1980). We continue to invest in technology to stay at the forefront of productivity improvements. Our in-house programmers can respond right away to special customer needs, providing a highly personalized level of service.
Certified to ISO9001 standards , we are committed to the continuous improvement of our processes and Quality Management System. We’re dedicated to providing quality products and services that meet the applicable requirements.
Franklin Empire is much more than a distributor. We offer many services to help you grow your business. Our team becomes an extension of your team, including :
- Dedicated business developers
- Siemens product specialists
- Application engineers
- Project managers
WE’RE A 4th GENERATION FAMILY-OWNED BUSINESS
For over 75 years, Franklin Empire Inc. has helped shape the electrical distribution industry. Our proud heritage dates from 1898, (L.S. Tarshis, E.W. Playford, and Lynn Macleod). The 1992 merger of Franklin Playford (1946) and Empire Electric (1942) established Franklin Empire Inc.
Our continuous investment in training sales staff and support specialists has earned us an enviable reputation in the areas of Lighting, Energy Management, Automation, Motor Controls, Programmable Controls, Home Automation, Heating and Wire and Cable. With our Electro Mecanik-Playford and DS Tech assembly and repair shops, we can offer technical expertise that goes beyond product distribution.
We’re committed to developing and enhancing our expertise in areas including systems training to help our customers reduce their costs in the total acquisition process including stock management and automatic replenishment.
WE KNOW THE ONTARIO AND QUÉBEC MARKETS
With over 20 branches covering territory across Ontario and Québec from Windsor to Sept-Îles, we’re focused on the specific needs of local customers. We take pride in offering personalized service and local expertise supported by regional centres of excellence.
For electrical contractors we provide CSA-approved products, inventory availability and fast delivery, as well as project and material flow management support.
For multi-site retailers, our National Account Services offer worry-free lighting implementation and inventory management.
For institutional sites, government installations, and property managers, we offer in-depth knowledge of federal and provincial policies and regulations for schools, hospitals, municipalities, and government agencies, including opportunities to qualify for provincial energy rebates.
For industrial maintenance, repair and operating (MRO) customers, we offer competitive prices and technical expertise in selecting the right products. We also provide expert services and analyze costs to reduce total cost of ownership. Using the supplyFORCE National Accounts program, we can provide greater efficiencies and cost savings across all your locations.
For original equipment manufacturers (OEM), we can help you target overseas markets through our partnership with Siemens and other major manufacturers, and find solutions that help you be more competitive.
See Services to learn more about how we can help your business.